Terms of Service

Effective date: 7 October 2026

These terms apply when you use sori-resitve.si, create or use an account with us, or download, install or use any of our software or games ("our products"), including their online features ("our services"). Please read them. By using our products or services, you agree to these terms. If you do not agree, do not use them.

Some products may come with extra terms. If they do, we show them to you first, and they apply together with these terms.

How we handle your personal data is explained in our Privacy Policy.

1. Who we are

Our products and services are provided by Šori rešitve, Daniel Arthur Hawton, s.p., Slovenska cesta 56, 1000 Ljubljana, Slovenia, registration number 7543727000, tax number 28722795 ("we", "us").

Contact: daniel@sori-resitve.si, +386 70 633 552.

2. Who can use our services

You must be at least 13 years old.
If you are under 18, or under the age of majority where you live, a parent or guardian must agree to these terms for you.
If you log in with a third-party account, such as Discord, you must be allowed to use that account under its own terms.

3. Your account

You log in with a third-party account, such as Discord. Your account with us is linked to it. One account works for all our products.
Keep your login and your devices secure. You are responsible for what happens in your account, unless it was used without your permission and you did not cause that by being careless.
Tell us at once if you think someone else is using your account.
Your display name and profile picture may be shown to other users. They must follow the rules in section 4.
You can stop using our services at any time. To have your account deleted, email us (see the Privacy Policy).

4. Rules of conduct

Be fair and respect other users. You must not:

cheat, or use bots, scripts, modified clients or other tools that act for you or give you an unfair advantage,
exploit bugs. If you find one, please tell us,
harass, threaten, insult or impersonate other users or us,
use a display name or profile picture that is offensive, hateful, sexual or illegal, or that pretends to be someone else,
deliberately spoil our services for others,
attack, overload or try to get unauthorized access to our servers, our systems or other users' accounts,
reverse engineer, decompile or change our products, except where the law allows this and the right cannot be excluded by contract,
sell, rent or give away access to your account,
use our products or services for anything illegal.

5. Bans and other measures

If you break these terms, we may, depending on how serious it is:

warn you,
ban you from one product or from all our products, for a time or permanently,
end your current session, for example remove you from a game in progress,
delete your account in serious cases.

When we ban you, we tell you that you are banned, the reason, and when the ban ends. We decide fairly and in proportion to what you did. A person always makes the decision; it is never automatic.

If you think a ban is wrong, email us within 30 days and explain why. We will look at it again and reply. A ban does not take away any rights you have under the law, including going to court.

6. Using our products

We give you a personal, non-exclusive, non-transferable right to download, install and use our products for your own use, under these terms and any license that comes with a product. Our products, the website and everything in them (code, graphics, sounds, text, names and logos) belong to us or our licensors. You may share screenshots and videos of our products, as long as you do not suggest that we made or approved them.

Our products may update themselves automatically. You may need the latest version to use online features.

7. No refunds

We do not offer refunds of any form, except where the law requires us to.

8. Availability and changes

We work hard to keep our services running, but we cannot promise that they will always be available or free of errors. We may need to stop them for maintenance, updates or reasons outside our control.

We may change, add or remove features. We may stop offering a product or service. If we stop an online service, we will give at least 30 days' notice on the website where we reasonably can.

9. Liability

We are fully liable for damage that we cause intentionally or through gross negligence, and for injury to life, body or health.
For products and services that we provide free of charge, we are not liable in any other case, as far as the law allows.
For paid products, our liability in other cases is limited to the damage that is typical and foreseeable for that product, as far as the law allows.

Nothing in these terms limits rights that you have as a consumer and that cannot be excluded or limited by contract under the law of your country.

10. Changes to these terms

We may change these terms, for example when we add products or features, or when the law changes. We will update the effective date at the top. If a change is important, we will tell you on the website or in our products at least 14 days before it takes effect. If you keep using our services after that, the new terms apply. If you do not agree, stop using our services and ask us to delete your account.

11. Law and disputes

These terms are governed by the law of the Republic of Slovenia. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live.

If you have a problem, please contact us first. Most problems can be solved quickly by email.

If we cannot agree, you may go to the courts of Ljubljana, Slovenia. If you are a consumer, you may also go to the courts of the country where you live.

We do not take part in out-of-court consumer dispute resolution (alternative dispute resolution, ADR) procedures.

12. Other terms

If a part of these terms is not valid, the rest still applies.
If we do not enforce a right at once, we do not give it up.
These terms are written in English. If we publish a translation and the versions differ, the version in your language applies where the law requires it; otherwise the English version applies.